We're On The Same Page

The Stages of Our Process

Phase 1
  • Meet your Sales Partner
  • Info gathering – job details
  • Contract Review and Signing
Phase 2
  • Scheduling and Logistics
  • Boxes Delivered to Your Door
  • Pickup and Transport
Phase 3
  • Document Prep
  • Imaging
  • Initial Client Quality Review
Phase 4
  • Project Timeline Updates to Completion
  • Final Invoicing
  • Database Delivery
Phase 5
  • Confidential Destruction After Free Storage Period
  • Certificate of Destruction Provided
  • Project Completed

Clarity - Every Step Of The Way

At Direct Scanning, we ensure clear and professional communication throughout your digitization process. Each client is assigned a dedicated Scanning Expert who will serve as your main point of contact. With a deep understanding of our operations, this expert will guide you seamlessly through every step, leaving no detail overlooked. 

Our experienced logistics team excels in handling document transportation from one or multiple locations. Equipped with accurate information, they work closely with your Scanning Expert to minimize any disruptions in your workplace. Upon arrival, our pickup crew will efficiently, methodically, and quitely transfer your documents.

Once inside our facility, our meticulous document preparation process begins. This includes the careful removal of staples, paper clips, and other non-paper materials. Following document prep, we proceed to scan your documents according to your specific requirements. To ensure utmost satisfaction, we conduct an Initial Quality Review, providing you with a preview of the scanned documents for your inspection. Only upon your approval will we proceed with scanning until completed.

Throughout the project, your dedicated scanning expert will keep you informed about the progress and essential project data. Upon completion, we will send a final invoice and deliver the completed database to you, adhering to your specifications.

We highly value your privacy. After the expiration of the free storage period, you have the choice to securely destroy your physical documents or continue storing them in our coded, monitored, secured, and compliant facility.

Your Project is Important to Us

At Direct Scanning, your satisfaction is our top priority. We strive to exceed your expectations and consider each client as a valued partner on this journey. If, for any reason, you are not completely satisfied, we are committed to working closely with you until all your needs are met. Your trust and satisfaction matter to us, and we go the extra mile to ensure a successful and fulfilling partnership. Join us and experience the unparalleled dedication and personalized service that sets us apart.